Kinjal Gathani, 43, lead, employee well-being and grievance management, Aster DM Healthcare.
Kinjal Gathani has a master's in applied positive psychology and coaching psychology. She is certified by the International Coaching Federation and the European Mentoring and Coaching Council. She finds her role at Aster holistic, with equal focus on supporting well-being and resolving grievances.
“Employee well-being is a complex, multidimensional concept, being defined by the International Labour Organization as an aggregation of an employee’s physical environment, social environment, health and safety,” she said.
Gathani says her job involves multiple interventions, from individual well-being coaching and counselling to group activities. “Well-being is not a one size fits all panacea and hence we cater to varying and diverse employee needs,” she said. “While partnering with employees in their journey from grievances to well-being, we endeavour to first understand where the need lies and eventually tailor unique and relevant solutions.”
She added that there was a lot to be done with regards to the well-being of health care workers in India. “Indian health care organisations need to explore ways to support well-being programmes aimed at raising the levels of happiness and contentment at the workplace, invariably resulting in higher productivity,” she said.