November 18, 2024: Sarvodaya Hospital, Sector 8, Faridabad, organised Faridabad’s first Sarvodaya International Patient Experience and Safety Conference. The event featured prominent dignitaries, who were welcomed by key organisers and speakers from Sarvodaya Healthcare - Chairman, Dr. Rakesh Gupta; Group Director - Mr. Amit Agarwal, Director of Medical Services and Quality -Dr. Aayush Gupta, Group Head of Medical Education and Research - Dr. Saurabh Gahlote and Group Director of Nursing Excellence - Capt. Bobby Ramesh.
Over 250 participants attended the conference, including CEOs, Group Heads, Nursing Heads, Medical Directors, HR leaders, and healthcare professionals from leading hospitals and organisations across India and abroad, such as Burjeel Hospital, Wockhardt Hospital, Sir Ganga Ram Hospital, Apollo Hospitals, Fortis Healthcare, AIIMS, Amrita Hospitals and more.
Capt. Bobby Ramesh stated, "Patient safety and experience are critical for any healthcare institution. In today’s world, medical professionals focus on enhancing patient experience through technology, innovation, and collaboration. This conference aimed to improve healthcare services, reduce safety risks, and promote a culture of patient-centered care. It was a significant platform for experts to discuss and share strategies to ensure better care and safety for patients in hospitals. I hope this conference sets a new benchmark in advancing patient safety and experience in the healthcare sector."
Dr. Rakesh Gupta, Chairman of Sarvodaya Hospital, remarked, "A patient’s experience extends beyond treatment to encompass their entire healthcare journey. Our responsibility is to ensure that their journey is smooth and comfortable, enabling them to recover without hassle. This conference has reaffirmed our commitment to patient experience and safety. It provided a vital opportunity for healthcare professionals from India and abroad to exchange knowledge and innovations for enhancing patient-centered care. The conference’s success reflects the dedication of our entire medical team and staff, inspiring us to continue our efforts in this direction."