A multi-specialty hospital chain with a 50-year legacy in healthcare, could you share briefly about its eventful journey’s major milestones?
The CK Birla Group’s healthcare journey began in 1969 with the establishment of CMRI in Kolkata. The Group has since achieved several milestones, including launching the BMB Heart Hospital, Kolkata in 1989 as the region’s first super specialty cardiac-care center and the first NABH-accredited hospital in India. In 2016, the Group expanded to Rajasthan with the 250-bed Rukmani Birla Hospital in Jaipur. These three hospitals are part of the CMRI trust where Amita Birla serves as Chairman. In 2014, CK Birla Healthcare Private Limited (CKBH) was founded by the current chairman Avanti Birla, CKBH ventured into NCR with a 100-bed, surgery-focused hospital in Gurgaon in 2017. Building on the success of the Gurgaon facility, one more hospital was established in Delhi three years ago. Across our healthcare portfolio, we integrate people, technology and processes to deliver personalized care, and we are known for the latest technological advancements such as our investment in robot-assisted surgeries with the Da Vinci Robot.
We plan to expand our clinical capabilities and establish a new nurse training center in Jaipur, aligning with our mission to make quality healthcare accessible to all.
In the context of CK Birla Group of Hospitals, what is the edge that you have in terms of cutting-edge technology?
Technology drives our mission to enhance compassionate care and outcomes.
The introduction of robotic surgery across two hospitals marks a significant milestone, with over 350 robot-assisted procedures performed within a year. Our investment in robot-assisted surgeries with the Da Vinci Robot has led to faster recoveries, reduced pain, and minimal blood loss, setting a new benchmark in surgical care. Additionally, we are leveraging AI-powered solutions in Interventional Radiology, introducing technologies such as O-arm, and upgrading existing cathlabs to improve diagnostics and precision within minimally invasive procedures. Our continued investments in a tech-enabled approach not only elevate clinical care but also optimize the overall patient journey, consistently achieving satisfaction scores exceeding 95% across our hospitals.
Offering impeccable services is possible only with excellent clinicians and all under one roof. Which are the specialties that your hospitals stand out for?
At CK Birla Hospitals, we provide comprehensive care through our Centers of Excellence (CoEs) in Pulmonology, Orthopedics, Neurosciences, ENT, Internal Medicine, and Critical Care. Our Stroke Management Programs have received prestigious recognition, with CMRI acknowledged by the Quality & Accreditation Institute (QAI) and RBH recognized by the World Stroke Organization (WSO). BM Birla Hospital excels in both adult and pediatric cardiac care, focusing on minimally invasive surgeries and advanced interventional procedures like TAVI/TAVR.
Our team consists of seasoned experts and emerging talent, including clinicians from leading institutions globally, such as the NHS in the UK, driving innovation and excellence. Regular collaborations with international faculty help us benchmark our practices against global standards and integrate valuable insights. This commitment to clinical excellence and continuous learning ensures we deliver care tailored to each patient’s unique needs.
Which are the new specialties that CK Birla Hospital is set to launch?
As per industry reports, the number of new cancer cases globally is expected to increase by 77% from 2022 to 2050, reaching over 35 million. In India, cancer cases are predicted to increase to 2.08 million by 2040, representing a 57.5% rise from 2020.
In response to the rising incidence of cancer in India, we are making significant investments in our Oncology portfolio. By FY27, we will establish Oncology Centers of Excellence in Jaipur and Kolkata, offering comprehensive treatments, including medical, surgical, and radiation oncology, along with advanced technologies like gene therapy and precision medicine. These centers are designed to provide exceptional care through the integration of cutting-edge technology, expert knowledge, and compassionate service for cancer patients. Additionally, we are expanding our capacity by adding 500 more beds across our network in the next two years, further enhancing our ability to deliver high-quality, accessible healthcare to those who need it most.
What has been the Birla family’s personal involvement and philanthropic support in making the group hospitals the success they are today?
BM Birla established CMRI Hospital in Kolkata in 1969, laying thefoundation for the CK Birla Group’s commitment to healthcare in India. In recent years, CK Birla and Amita Birla have been instrumental in ensuring these quality standards are achieved and exceeded. Amita has been a guiding force, advocating for the adoption of the latest technology and meeting global standards. Her personal visits and relationships with leading healthcare institutions in the UK and US have facilitated international collaborations and access to top healthcare advice. As the Chairman of the CMRI Trust, she personally oversees technology adoption and digital transformation initiatives. The family’s hands-on approach has driven the success and expansion of the Group’s hospitals, shaping a legacy of excellence and compassion in healthcare.