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Ola Electric, the electric scooter manufacturer has upgraded its vehicle's front fork design and offered a free replacement for customers after concerns were raised regarding its safety.
In a statement, the automobile firm said the concerns regarding the safety of the front fork arm were unfounded and said that all vehicle parts were tested under extreme conditions.
“Recently, there have been some concerns amongst the community around the safety of the front fork arm. We assure you that this is unfounded. At Ola, all components of our scooters including the front fork arm are thoroughly tested under extreme conditions and are engineered with a factor of safety much higher than the typical loads encountered on vehicles,” the statement said.
“However, as part of our continuous engineering and design improvement process, we have recently upgraded the front fork design to enhance the durability and strength even further,” Ola said.
Ola said that to allay concerns, they are offering an option of free upgrade to their customers. “This upgrade will be free of cost and the appointment window will open starting March 22. We will reach out to you with a detailed process for booking an appointment soon,” the statement said.
Ola currently offers two electric scooters, S1 and S1 Pro. Car & Bike reported that the move comes following reports of S1 owners suffering front suspension failures in their scooters.
