‘Customer Service Edge’ book review: Closing the gap between customer service promises and delivery

‘Customer Service Edge’ book review: Closing the gap between customer service promises and delivery

Gopal K. Gureja’s latest work draws on extensive empirical research and decades of professional experience

By Aayushi Negi
'Indian Aircraft Industry' review: A deep dive into India's aerospace journey

'Indian Aircraft Industry' review: A deep dive into India's aerospace journey

The book delves into the complexities of India's aircraft manufacturing industry, highlighting past missed opportunities and future potential

By K. Sunil Thomas
‘Glocal Terror in South Asia’ Review: The long shadow of Afghanistan’s tragedy and geopolitics

‘Glocal Terror in South Asia’ Review: The long shadow of Afghanistan’s tragedy and geopolitics

In her book, retired IPS officer Anju Gupta shines light on “glocal” terror — an intersection of local and global issues, of local militant networks and global jihadist movements

By Shubhangi Shah
'Through A Diplomat’s Lens' book review: Insights into a world in flux and the new international order

'Through A Diplomat’s Lens' book review: Insights into a world in flux and the new international order

Author Sudhir Tukaram Devare recalls in vivid detail the period of disarray in the international order during the early 1990s

By S. Narendra
‘RISE: The Deep Resilience Way’ review: An accessible gateway to weathering the storm of grief

‘RISE: The Deep Resilience Way’ review: An accessible gateway to weathering the storm of grief

Neena Verma’s latest book offers an empathetic guide on building deep resilience to navigate grief, loss, and adversity through an uncomplicated framework

By Nitin SJ Asariparambil
‘The Alphabets of Africa’ book review: A journey in verse

‘The Alphabets of Africa’ book review: A journey in verse

Abhay K. takes you on a poetic journey through the rich tapestry of Africa in his latest collection

By Esha Sachan
‘Stories the Fire Could Not Burn’ review: Hoihnu Hauzel's book on Manipur crisis focuses on human cost of conflict

‘Stories the Fire Could Not Burn’ review: Hoihnu Hauzel's book on Manipur crisis focuses on human cost of conflict

The book moves beyond political headlines to explore the profound human cost of the conflict, focusing on the loss of home, memory, and the resilience found in telling one's own story

By Esha Sachan
‘Unshackling the Elephant’ review: A blueprint for justice

‘Unshackling the Elephant’ review: A blueprint for justice

Anand Prasad provides a profound analysis of the Indian legal system, arguing for daring, structural reforms—from embracing AI to reintroducing economic rationality—to restore public trust and deliver true justice

By Sitesh Mukherjee
‘The Robe and the Sword’ book review: An unsettling account of ‘How Buddhist Extremism Is Shaping Modern Asia’

‘The Robe and the Sword’ book review: An unsettling account of ‘How Buddhist Extremism Is Shaping Modern Asia’

Sonia Faleiro’s The Robe and the Sword explores the rise of Buddhist extremism across Sri Lanka, Myanmar, and Thailand, examining how religion becomes intertwined with nationalism and power

By Shubhangi Shah
‘The Corpse Collector’ book review: When death sets you free to live

‘The Corpse Collector’ book review: When death sets you free to live

Vinu P and Niyas Kareem’s ‘The Corpse Collector’ is the heart-rending story of a man moulded by his encounters with death

By Anjuly Mathai
'Travels in the Other Place' book review: A breath of fresh perspective

'Travels in the Other Place' book review: A breath of fresh perspective

Travel, for Pallavi Aiyar, is not about geography as much as it is about discovery

By Anjuly Mathai
Mumbai and its many micro-histories

Mumbai and its many micro-histories

As tough as navigating the city’s traffic is getting past its clichés

By Jairam N Menon
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